‎Salesforce Commerce Cloud Innovations: Redefining How Brands Approach Their Customer Experience with Salesforce Futurist Brian Solis

Brands are in a posture the place they need to exceed purchaser anticipations even if the buyer wasn’t expecting it. No manufacturer is safe and sound from the want to keep a person action forward of its consumers – just think of Blockbuster and Nokia.

In this episode, I have a great dialogue with Brian Solis, VP, Global Innovation at Salesforce. Brian is a environment-renowned digital anthropologist, futurist, eight times bestselling writer, and intercontinental keynote speaker. He has regularly been regarded as just one of the world’s major voices in innovation, company transformation, and management for about two a long time.

Hear in to master about the shopper practical experience in a digital-to start with planet and how brands can survive the adjustments and regularly exceed their customers’ anticipations.

Clearly show Highlights:

•How buyer anticipations have changed
•How a electronic-to start with entire world has transformed individuals and carries on to transform people today
•Why we should display our consumers what is attainable
•Why you need to have to have a eyesight or close objective
•The marriage amongst electronic and in-man or woman browsing
•What is the pre-Metaverse, according to Brian
•What can brand names do now that buyers are not expecting

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Supporting Methods:

Check out him at briansolis.com
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If you are fascinated in learning extra about Salesforce Commerce Cloud, you should examine out our web site: https://www.salesforce.com/ca/items/commerce-cloud/overview/.

*** Episode Credits

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