Retail Therapy: At the forefront of digital transformation and customer experience with Paul Zahra, CEO of ARA
In this episode of Retail Therapy, we have the pleasure of hosting Brian Solis. Brian is a main digital anthropologist and futurist, known for his abilities in digital transformation, shopper knowledge, and innovation. He is presently the Worldwide Innovation Evangelist at Salesforce, where he leverages his extensive know-how to push assumed management and investigate.
Be part of host Paul Zahra, CEO of ARA, to delve into Brian’s special perspectives on the at any time-evolving retail industry. With above 700,000 followers on social media, Brian delivers a prosperity of insights and observations to the table, presenting a glimpse into the long run of retail.
Tune in to listen to Brian and Paul examine the next subjects:
- Brian’s journey as a digital anthropologist and futurist
- The role of ethics in shaping purchaser obtain choices and how businesses can remain in advance of the curve
- The effects of the Covid-19 pandemic on the potential of retail, and the disconnect among more mature and young buyers
- The importance of client retention and the reimagination of purchaser loyalty
- Addressing the escalating electronic divide and its effect on the workforce
- Navigating the challenging financial landscape for shops in the existing local weather.
Listen listed here.
